Helpdesk

Tata Sky’s 24x7 call centres are staffed with associates
who are trained to answer all your queries in 11 languages.

Tata Sky helpline

From MTNL/BSNL lines:	1860 425 6633
From other lines:	Western India: 020 6600 6633 Northern India: 0172 6600 6633 North East: 0361 6000 6633 Southern & Eastern India: 040 6600 6633 Delhi: 011 6000 6633 Mumbai: 022 6000 6633 Kolkatta: 033 6000 6633 Chennai: 044 6000 6633 Bangalore: 080 6000 6633

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FAQs

Tata Sky profile
	Who are the promoters of Tata Sky?
	When was the service launched?
General
	How does Tata Sky work?
	How is Tata Sky different from analog cable?
	Does the service get affected by rains?
	Can I watch 3D content with my Tata Sky HD and Tata Sky+ HD?
Tata Sky satellite television service
	What is Tata Sky HD?
	What does Tata Sky offer?
	What are TruChoice – genre-based channel packages?
	What are the packages available in TruChoice?
	What is Make My Pack Service?
	What is India Cricket Pack?
	Will I get all my favourite channels on Tata Sky?
	Are there any regional channels?
	What is Tata Sky's SMS number?
	How do I find my subscriber ID?
	What services are available through SMS?
	What interactive services does Tata Sky offer?
	What is Actve English?
	What is Actve Mall?
	What is Actve Wizkids?
	What is Actve Stories?
	What is the multiple language story feature on Actve Stories?
	What is Actve Learning?
	What are Zeetos?
	What is Actve Games?
	What is Actve Darshan?
	What is Actve Cooking?
	What is Showcase?
	Can I record a Showcase event on my Tata Sky+?
	Can I regulate what my children watch on television?
	What is guide?
	What other special features does Tata Sky offer?
	What is the 30 days lock in period policy?
	What is the Installation Fee?
	What is the recharge bonus campaign?
Customer service
	What should I do in case of any problem with my digicomp?
	I need to understand the features on Tata Sky, what should I do?
	What are the service visit and relocation charges?
Hardware and recharge options
	Where can I purchase Tata Sky?
	Is Tata Sky available all over India?
	Can a subscriber transfer the ownership of the box to someone else?
	How do I recharge my account?
	What recharge denominations are available?
	What is mobile recharge?
	How does mobile recharge work?
	Where can I get help for mobile recharge, should I need any?
	What is Chhota Recharge?
	Can I also do a Chhota Recharge from www.mytatasky.com?
	What is the administrative fee on the Chota recharge voucher?
	What is the minimum recharge value on Tata Sky?
	Is there any change in the Combo Offers pricing?
	What about the new acquisition with monthly pay packs?
	What is the warranty on the digicomp?
	My television set has very few channels, will I be able to view all the channels that Tata Sky has to offer?
	What is the ideal solution for me if I have more than one television at home?
	Do you have a solution for multi-storeyed buildings?
	If I relocate, what happens to my connection?
	What is non-standard or premium installation?
	What is ASC?
	How does a subscriber avail of the ASC?
	What is covered under the ASC & what is the validity of the ASC?

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