Web Content Viewer (JSR 286)

How do I find my subscriber ID?

Press the 'home' button on your remote and your subscriber ID will get displayed on the screen.


What is Tata Sky's SMS number?

The Tata Sky SMS number is 56633. You can SMS only from your Registered Mobile Number (RMN). To register your mobile number, please call the helpline.


What services are available through SMS?

With Tata Sky you can perform multiple functions on your account such as account recharge, package modification or order Showcase. You can also get information such as account balance & due date, Authorized Partner locations and your current package selection with prices by simply sending an SMS. The SMS must be sent from your Registered Mobile Number (RMN). To avail of our services, SMS the following to 56633:
SMS services for subscribers

  1. To recharge: RC <space> <16-digit recharge PIN>
  2. To order a movie on Showcase: SC <space> <event code>
  3. To get account balance and due date: BD
  4. To find your nearest Authorized Partner: DL<space><your pincode>
  5. To know detail of your subscribed packs and their prices : PACK
  6. To subscribe to Add-On packages: ADD <space> <Package code>
  7. To drop existing add on pack : DROP <space> <Package code>



How can I add a channel or a pack?

Any pack add/drop action can be done by

  1. Calling the helpline
  2. Through Selfcare
  3. By sending SMS



Packages and Channels


What are TruChoice – genre-based channel packages?

Tata Sky now offers channel packages in a simplified genre based format. Channels of the same genre are grouped together, to allow for simplified selection of content. This allows subscribers to choose content of their choice and pay only for what they want to use.


What are the packages available in TruChoice?

In TruChoice Channel Packages, you can subscribe to one of the Base Packs to start with & opt for any of our Add-On Packs depending on your requirement. You also have the choice of picking your favorite regional channels through the various Regional Packs. Two regional packs are free with all Base Packs. In addition to these, Tata Sky also offers certain channels under the 'Specials' category.


What is Make My Pack Service?

Tata Sky gives you the power of building your own pack basis your viewing requirements. Apart from the genre based packages prepared especially for your convenience, you can also choose channels on a la carte basis.

You can either create your pack with only individual channels or do a mix-n-match of the existing TruChoice packs with individual channels. Just ensure that your minimum monthly subscription charges are Rs 170 or more.

The subscribers on old packaging can also select additional channels on a la carte basis.


Will I get all my favourite channels on Tata Sky?

Depending on the channel package you select, you can get popular television channels including those from various bouquets of Star, Sony, Zee, SUN, HBO, Discovery, Disney Channel, MTV, NDTV, Ten, National Geographic Channel, Zoom, UTV Bindaas, UTV Movies and many more.
Click here to view channel packages.


Are there any regional channels?

Keeping in mind our diverse audiences, we have several regional channels covering Tamil, Malayalam, Telugu, Kannada, Odiya, Bengali, Punjabi, Gujarati, Marathi and many more languages. SUN channels are also available on Tata Sky as a part of the Tamil Regional Pack.
Click to view a complete listing of the channels in each package.


MultiTV Connection


What is a MultiTV connection?

If you have more than one television at home, we offer multiple Tata Sky connections, which is known as MultiTV connection. Under this solution you need one Set Top Box per television & can watch different channels on different televisions at any given time. Subscription charges for the 1st Set Top Box will be applicable as per the package/s selected. Avail the same package on the 2nd, 3rd & 4th Set Top Box at only Rs 240 pm.


What are the advantages of ordering a MultiTV connection?

The advantage of a MultiTV connection is that the subscription charges for your 2nd, 3rd & 4th connection are as per the below table irrespective of the package/s subscribed to on your primary connection.

The subscription charges for each MultiTV connection is dependent on the box type connected. Click here to know more.


Do I get special offers on ordering a MultiTV connection?

Yes, Tata Sky subscribers do enjoy special offers on taking a new MultiTV connection. Here are the offers:

MultiTV Box Type

Cost (Rs.)

South Cost (Rs)

SD Box

Rs 1600

Rs 1600

HD Box

Rs 999

Rs 999

Tata Sky+ Transfer

Rs 8900

Rs 8900

The cost mentioned above is a one time payment towards the box & installation. Minimum account balance rule applies for MultiTV connection. Please check with the Tata Sky Helpline for any additional cost if applicable.

Service Visit Charges

Service Visit Charges : Rs 200

Prices of material charges:

Material Charges(In Rs.)

Material List

SD Zapper

HD Zapper


PVR/HD PVR/HD Transfer

Box Replacement (INR)





Adaptor (INR)





Digi-card (INR)





Remote (INR)





HDMI Cable (INR)





Dish (INR)





** Service visit charges of Rs 200/- applicable.
*** Cable charges extra (Depending on the length of cable consumed during service Visit).
**** Other material charges will be charged depending on consumption.
****To know more about the charges call us at 1860 208 6633/1860 120 6633.