Recharge using your mobile
My Tata Sky on Mobile
For detailed FAQ’s click here.
What is mobile recharge?
Tata Sky account can be recharged using state-of-the-art mobile technology. Powered by ATOM technologies, this is a convenient way to top-up your Tata Sky account, make insurance payments and shop. A Tata Sky subscriber can avail of this facility by linking his credit card/debit card to the mobile application.How does it work?
Once the application is downloaded successfully on your mobile, you need to register and get yourself a Customer ID & a PIN. For self-help screens,Click hereWhere can I get help, should I need any?
Simply call 022-26846688 anytime between 9.30 am to 6.30 pm for any help you may need in either downloading or registering or using this application.What type of handset and telecom connection do I need?
Your mobile handset needs to support Java MIDP 2.0 and your telecom connection needs to be GPRS activated.Can a transaction fail? And what can be the reasons for failure?
A connection error in GPRS, no network, incorrect PIN, incorrect Tata Sky subscriber ID, wrong card details can lead to a transaction failure.How will I know that a transaction has gone through successfully?
Once the correct details are entered and sent for validation, the application will throw up a “Successful Response”; which in turn will give you a receipt with a transaction ID. This will be stored in the ‘History’ in ‘My Services’ section of the application.Is registering my credit card or net banking safe? What is the surety of this?
It is safer than any plastic based credit/debit card. The transaction is verified by your card issuing bank & all transactions are PCI DSS & PABP certified.The credit/debit card details are encrypted during data transfer; making it safe. Also the application uses a 2-factor authentication - the application ATOMPIN and the credit card PIN.How will ATOM ensure protection of my PIN?
The PIN - a 6 digit PIN - is encrypted and cannot be cracked, it can only be known to the user. During a transaction, if an incorrect PIN is entered thrice, your Customer ID gets blocked. To reactivate the Customer ID, you need to call up Customer Care on 022-26846688 and only on verification of your personal details, will the Customer ID get activated again.Is this an alpha-numeric PIN?
No, the PIN is a 6 digit numeric one.What are the charges on my mobile for doing one such transaction?
GPRS nominal charges will apply for any such transaction, depending on the plan with your telecom service provider.Can I recharge my friend’s Tata Sky account through mobile recharge?
You can recharge any Tata Sky account using this facility.
Vodafone M Shop: