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Most Frequently asked questions

  • How do I find my subscriber ID?

    You can find your Subscriber ID easily using any of the below options:​

    • Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen. ​
    • Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.​​

    To view a quick demo video, click here.

  • How to access Tata Sky Remote?

    Keep the control of your TV in your hands. Click here  to understand access of tata sky remote.

  • How can I change/update my Registered Mobile Number?​

    You can change/update your Registered Mobile Number using any of the below options:

    • Tata Sky website – To change/update Registered Mobile Number in a few easy steps, click here.
    • WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.​
  • What are the various ways in which I can recharge my account?
    You can choose any of the below options to recharge conveniently:
    • Online on our Quick Recharge page.
    • Anytime, anywhere recharge with the Tata Sky Mobile App.
    • Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.

    Payment options:​

    • There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.​
    • Auto debit – This means you authorise Tata Sky to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Sky account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Sky Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024​
 

Read what others usually ask us

Get your answer in our Frequently Asked Questions (FAQs)​

  • How do I find my subscriber ID?

    You can find your Subscriber ID easily using any of the below options:​

    • Press the ‘Home’ button on your remote and your Subscriber ID will get displayed on the screen. ​
    • Give a missed call on 080-61-9999-11 and you will receive SMS with your Subscriber ID and the pack details.​​

    To view a quick demo video, click here.

  • How to access Tata Sky Remote?

    Keep the control of your TV in your hands. Click here  to understand access of tata sky remote.

  • How can I change/update my Registered Mobile Number?​

    You can change/update your Registered Mobile Number using any of the below options:

    • Tata Sky website – To change/update Registered Mobile Number in a few easy steps, click here.
    • WhatsApp – Type Registered Mobile Number and send to 1800 208 6633.​
  • What are the various ways in which I can recharge my account?
    You can choose any of the below options to recharge conveniently:
    • Online on our Quick Recharge page.
    • Anytime, anywhere recharge with the Tata Sky Mobile App.
    • Contact your local authorized partner for a recharge voucher or pay using can electronic Top Up.

    Payment options:​

    • There are various payment options for you to choose from, such as Credit Card, Debit Card, Net Banking, UPI, Wallets, Bharat QR, LazyPay, and PayPal.​
    • Auto debit – This means you authorise Tata Sky to debit your bank account/credit card for a fixed amount of Rs 500 each time your Tata Sky account balance reaches Rs 200. To register for this facility, download the Auto Debit Form, fill it in triplicate and mail it with all the relevant documents to: Tata Sky Ltd. Auto Debit Request P.O. Box 2424 Bangalore 560024​

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Relocation Services

 

We’ll relocate your Tata Sky connection to your new address

Dealer Locator

 

Regd. Office Address

 

Tata Sky Ltd.

Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098.

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Helpline Numbers

 

Toll Free 

  • 1800 208 6633

Other Numbers

  • 1860 120 6633
  • 1860 500 6633
(call charges applicable)
 Call Center Timing - 9.00 AM to 9:00 PM
 Wait Time - 10 Minutes