Why Tata Sky
Tata Sky is the place where all the action lies. We are a bunch of exceptional people who combine the energy of a start-up and the passion to scale greater heights year on year. At Tata Sky we have a dynamic yet flexible work environment which empowers us to chart our own path to success and hence thrive. We're less afraid of making mistakes than we are of losing opportunities. We push the boundaries set by us every day.
At Tata Sky, you are never too young or old to learn, lead and explore. We are not just delivering content through innovative platforms, but also fostering a culture of learning and fun. We are looking for competent people who behave like entrepreneurs, who are happy working on their own without supervision and drive to get to the results as quickly as possible. We need people who, with their driving attitude, want to maximize their potential and grow with the company. Their zeal, ideas, and leadership abilities should enable them to thrive by pushing boundaries.
Life at Tata Sky
Inside Tata Sky
"Being a new mom, work life balance is tough but Tata Sky has been extremely flexible and supportive in helping me maintain it. I have also had the opportunity to work on varied projects. Every day has been an enriching day here."
Paulomi Chheda, Finance
On Campus
At Tata Sky, we believe in grooming leaders from within. We foster young talent through our Summer Internship Program and Management Trainee Program where we hire from premier B-schools across the country.
We are looking for chasers, risk takers, team-players and believers who can propel the company to greater heights with their prowess. Think you have what it takes? Then hop on, Tata Sky is the limit!
How we hire
What we are looking for
Put Customer First
Understands consumers, their needs and strives to provide service excellence and maintain enriching customer relationships (internal and external)
Chase Results
Ability to get things done at optimum speed while managing scale, complexity and ambiguity
Team Up
Works seamlessly within and across teams positively impacting others’ perspective, behaviours and actions to achieve business results
Challenge Status Quo
Constantly challenges status quo and takes calculated risks to create and implement innovative solutions
Analyze
Leverages data and analytical thinking in addition to experience to find effective business solutions
Partner Well
Builds and leverages synergistic partnerships with business partners
Think Big Picture
Acts basis a strong appreciation of the external and internal commercial environment, considering its long-term strategic impact on the business
Nurture People
Nurtures talent across the organization by engaging, empowering and enabling people
Interviewing at Tata Sky
Getting ready
Get the know-how to prep right & beat the competition
Interviewing right
Enter the interview room with your best foot forward
Planning ahead
Be aware of what happens after you’ve interviewed great
Explore jobs
Commercial
We are defined by constant innovation and never-ending passion. Our team comprises of Subscriber Marketing, New Product Development, Analytics and the new age Tata Sky 2.0. New Product Development creates and manages the rich portfolio of Tata Sky services & products to incessantly enhance customer experience and create a strong platform of differentiation. Subscriber Marketing has the key tasks of the customer life cycle management through revenue enhancement, retention and engagement for linear services, VAS and Tata Sky mobile app. Analytics supports through business planning, reports and analysis, visualization, machine learning, campaigns and IT implementation. Together we drive growth and profitability with values.
Commercial
We are defined by constant innovation and never-ending passion. Our team comprises of Subscriber Marketing, New Product Development, Analytics and the new age Tata Sky 2.0. New Product Development creates and manages the rich portfolio of Tata Sky services & products to incessantly enhance customer experience and create a strong platform of differentiation. Subscriber Marketing has the key tasks of the customer life cycle management through revenue enhancement, retention and engagement for linear services, VAS and Tata Sky mobile app. Analytics supports through business planning, reports and analysis, visualization, machine learning, campaigns and IT implementation. Together we drive growth and profitability with values.
Communications
We manage how the Tata Sky brand should be projected to the world. We work with other teams and seek out new and innovative ways to do so. Our team comprises of Brand, New Age Marketing, PR, Research, Subscriber Communications and B2B Revenue. The Brand team drives both business and brand metrics through its various ATL Campaigns. New Age Marketing team works to build a delightful brand across digital platforms. PR is responsible for strategizing and executing communication for reputation management for the brand. The Research team’s vision is to be the driving force behind consumer-led decision making. Subscriber Marketing develops strategies to drive penetration of Tata Sky products through campaigns for the subscribers. B2B Revenue team works towards monetizing the reach of Tata Sky through advertisers. Together we are the custodians of the Tata Sky brand.
Communications
We manage how the Tata Sky brand should be projected to the world. We work with other teams and seek out new and innovative ways to do so. Our team comprises of Brand, New Age Marketing, PR, Research, Subscriber Communications and B2B Revenue. The Brand team drives both business and brand metrics through its various ATL Campaigns. New Age Marketing team works to build a delightful brand across digital platforms. PR is responsible for strategizing and executing communication for reputation management for the brand. The Research team’s vision is to be the driving force behind consumer-led decision making. Subscriber Marketing develops strategies to drive penetration of Tata Sky products through campaigns for the subscribers. B2B Revenue team works towards monetizing the reach of Tata Sky through advertisers. Together we are the custodians of the Tata Sky brand.
Content
At Tata Sky we don’t look at ourselves solely as a DTH platform but as a content platform and that is why content forms the core of Tata Sky. Our belief is that good content must be made available to consumers not just in the traditional linear format but also in new age dissemination methods such as Video On Demand, Tata Sky Services and on-the-go on our Mobile App. With 600+ channels and services,a multi-faceted Mobile App and Video On Demand service, we may be the leaders in the industry, but we are not content to rest on our laurels, rather we are always looking ahead in the direction of creating consumer delight with newer innovations.
Content
At Tata Sky we don’t look at ourselves solely as a DTH platform but as a content platform and that is why content forms the core of Tata Sky. Our belief is that good content must be made available to consumers not just in the traditional linear format but also in new age dissemination methods such as Video On Demand, Tata Sky Services and on-the-go on our Mobile App. With 600+ channels and services,a multi-faceted Mobile App and Video On Demand service, we may be the leaders in the industry, but we are not content to rest on our laurels, rather we are always looking ahead in the direction of creating consumer delight with newer innovations.
Customer Operations
We are the company’s ‘Skin’ in more ways than one. The customer may not come for the service proposition; however, it is our service that makes them stay with us as we are easy and simple to deal with. We are comprised of Inbound Operations, Outbound Operations, Non-Voice Service desk and Customer Experience team. Inbound Operations ensures that every interaction with the customer is wonderful. Outbound Operations adds a great portion of revenue and saves our valuable customers from churn. The Non-Voice Service Desk manages and resolves all customer issues received from non-voice sources. The Customer Experience team supports all other functions in Customer Operations to make our customers’ experience as smooth as possible.
Customer Operations
We are the company’s ‘Skin’ in more ways than one. The customer may not come for the service proposition; however, it is our service that makes them stay with us as we are easy and simple to deal with. We are comprised of Inbound Operations, Outbound Operations, Non-Voice Service desk and Customer Experience team. Inbound Operations ensures that every interaction with the customer is wonderful. Outbound Operations adds a great portion of revenue and saves our valuable customers from churn. The Non-Voice Service Desk manages and resolves all customer issues received from non-voice sources. The Customer Experience team supports all other functions in Customer Operations to make our customers’ experience as smooth as possible.
Field Service Delivery
We are a passionate team that aims to delight every subscriber with prompt, proactive and perfect service experience in an easy and simple manner thereby enabling business growth and sustaining market leadership. At Field Service, we reach customers’ homes to serve their varying needs, i.e., Installation, Field Repair, Upgrade, Relocation, etc. through an extensive network of ISPs (Installation Service Provider) spread across the nation. Our success is defined by three tenets:
• We are always happy to help
• We do not hesitate to go the extra mile
• We put customer firstField Service Delivery
We are a passionate team that aims to delight every subscriber with prompt, proactive and perfect service experience in an easy and simple manner thereby enabling business growth and sustaining market leadership. At Field Service, we reach customers’ homes to serve their varying needs, i.e., Installation, Field Repair, Upgrade, Relocation, etc. through an extensive network of ISPs (Installation Service Provider) spread across the nation. Our success is defined by three tenets:
• We are always happy to help
• We do not hesitate to go the extra mile
• We put customer firstFinance
We believe in business partnering, acting as a catalyst for driving the company's profitability & growth and exploiting new age technologies. It includes influencing strategic business decisions, setting targets, enabling operations including Supply Chain, driving efficiency & business excellence, managing Enterprise Risk & Revenue Assurance and insightful tracking of results.
Finance
We believe in business partnering, acting as a catalyst for driving the company's profitability & growth and exploiting new age technologies. It includes influencing strategic business decisions, setting targets, enabling operations including Supply Chain, driving efficiency & business excellence, managing Enterprise Risk & Revenue Assurance and insightful tracking of results.
Human Resources
At Tata Sky, we have always believed that it is our people who drive the company and it is they who form the heart of our high-performance culture. With this at our core, we partner with business and drive the people strategy of the organization. This involves talent sourcing and onboarding, capability development, rewards and retention, technology and analytics.
Human Resources
At Tata Sky, we have always believed that it is our people who drive the company and it is they who form the heart of our high-performance culture. With this at our core, we partner with business and drive the people strategy of the organization. This involves talent sourcing and onboarding, capability development, rewards and retention, technology and analytics.
Information Technology
Innovation is the way to success in this digital age. The path of innovation in business means doing something different, smarter & better that will make a positive difference in terms of value, quality & productivity by using emerging & proven technologies of the world. Tata Sky’s Information Technology team has emerged from being an enabler to a critical driver of innovation. We work towards increasing the efficiency and effectiveness of business operations and transforming the Go-To-Market strategy of Tata Sky with game-changing projects.
Information Technology
Innovation is the way to success in this digital age. The path of innovation in business means doing something different, smarter & better that will make a positive difference in terms of value, quality & productivity by using emerging & proven technologies of the world. Tata Sky’s Information Technology team has emerged from being an enabler to a critical driver of innovation. We work towards increasing the efficiency and effectiveness of business operations and transforming the Go-To-Market strategy of Tata Sky with game-changing projects.
Sales
Sales as a vertical is one of the key functions in the company. We are the face of Tata Sky and the engine pulling the rest of the teams towards a common goal. Tata Sky reaches out to prospective customers in multiple ways – not only through retail outlets in the market but also directly to homes, corporates, housing complexes, hotels and hospitals among others. Our aim is to build and sustain the best-in-class sales and distribution infrastructure through execution excellence.
Sales
Sales as a vertical is one of the key functions in the company. We are the face of Tata Sky and the engine pulling the rest of the teams towards a common goal. Tata Sky reaches out to prospective customers in multiple ways – not only through retail outlets in the market but also directly to homes, corporates, housing complexes, hotels and hospitals among others. Our aim is to build and sustain the best-in-class sales and distribution infrastructure through execution excellence.
Technology
We support the business by providing state-of-the-art technical infrastructure and by catering to its growth and expansion when required. Our team comprises of Technical Operations, Consumer Technology, Test Systems, Field Engineering, Broadcast Engineering, Facilities and Accounts. Our Broadcast centre at Chhatarpur was built using the most modern and latest technologies without making any compromise. Almost all the equipment setup is 100% redundant in nature with automated and seamless switchovers in case of faults or failures. It is also designed to cater to the growth of the business requirements for its expansion in the most convenient way without disturbing the existing infrastructure.
Technology
We support the business by providing state-of-the-art technical infrastructure and by catering to its growth and expansion when required. Our team comprises of Technical Operations, Consumer Technology, Test Systems, Field Engineering, Broadcast Engineering, Facilities and Accounts. Our Broadcast centre at Chhatarpur was built using the most modern and latest technologies without making any compromise. Almost all the equipment setup is 100% redundant in nature with automated and seamless switchovers in case of faults or failures. It is also designed to cater to the growth of the business requirements for its expansion in the most convenient way without disturbing the existing infrastructure.
Say no to fake jobs
- We, at Tata Sky, have observed some misleading communication in newspapers, Internet job portals, links sent through emails, SMS, and WhatsApp by some fraud agencies offering a job opportunity in Tata Sky.
- Please note that Tata Sky conducts its recruitment process either through its official email ID recruitment@tatasky.com or through its authorized recruitment partners. The recruitment partners only help Tata Sky with the process of interviews or walk-ins. All interviews are conducted by Tata Sky. None of our recruitment partners have the authority to ask for or keep original documents of the applicant.
- Only if you have successfully completed the selection process at Tata Sky, you will receive the offer letter through an email from @tatasky.com domain. We do not share an offer letter with details in the mail body.
- Tata Sky follows a merit-based recruitment process and does not demand/accept any benefits in the form of security deposit or otherwise from a job applicant. Tata Sky will not be responsible for any action of candidates on such communication. If any such entity fraudulently representing Tata Sky approaches you, please report the matter immediately to Tata Sky on careers@tatasky.com.
- Queries, if any, may be addressed to careers@tatasky.com.